Mar 26, 2019
When dealing with challenges in the office, why does it take us so long to pick up the phone and call a friend, mentor, or consultant to ask them for help? In this episode Gay Lowry (Lowry Consulting) and I talk about how important it is to have a consultant, or at least a mentor or friend helping you. Running a dental...
Mar 20, 2019
For any organization to be exceptional, you need TEAM members who practice personal accountability. Being accountable to the organization is one thing, but being accountable to yourself is much harder.
Mar 20, 2019
Attitude is everything. In order to build an outstanding culture, your TEAM needs to believe in the mission, and values of the practice. If they don't believe, then they should leave.
Mar 20, 2019
Hiring someone based on character, and not primarily their accomplishments is central to building a good team.
Mar 20, 2019
Keeping your promise, keeping your word, is essential for any organization to succeed. Your TEAM needs to know that you will follow through. No-one is perfect, and there will be times when we can not. When that happens, just be honest and communicate with your TEAM. That is the best way give the TEAM a chance to help...