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The Passionate Pediatric Dentist


Feb 12, 2020

Chapter 4, page 87, Disney- Perfecting the Art of Customer Service, is all about setting the stage. In my opinion this is one of the most overlooked areas in any organization. The stage is bigger than you think, and if any organization understands this concept it is Disney. They go above and beyond in setting the stage, and it is one of the hallmarks of their success. How well does your organization set the stage?