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The Passionate Pediatric Dentist

Apr 23, 2019

Does your TEAM have a "Work" ethic, or an "Entitlement" ethic?  


Apr 23, 2019

Outstanding organizations can do great with things the resources they have on hand. Many organizations will focus on what they need first in order to improve. This can lead to delay and stagnation. Strive to do the best you can with what you have on hand first. What is stopping you? 


Apr 16, 2019

Bringing in a new doctor to the TEAM is one of the most significant decisions you will make. Likewise, joining a practice as a new doctor is just as significant. In this episode Dr. Elliott and I talk about what you need to think about, as well as some great advice for bringing in a new doctor. Bobby shares a ton...


Apr 16, 2019

Every organization has policies. However, sometimes sticking to the policy can lead to a negative customer experience. There are times when we need to be flexible. Knowing when to be flexible, and when to stick to the policies is essential for any organization that wants to be exceptional. 


Apr 16, 2019

What does celebrate mean to your organization? Understanding how your organization recognizes both small and large achievements in key to keeping TEAM members motivated and valued.